Survey123 Form Stucks On "Getting Service Information" According To Repeat Questions

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05-13-2020 09:11 AM
DidemBıçkıcı1
New Contributor III

I have a problem on sending the survey from. The survey gets stuck when trying to send with the spinning wheel and "Getting Service information" then the name of the 2nd of 2 repeat groups.

I've taken a look to all the other questions on this issue. I've created a whole new survey form, updated and republished the survey, but the problem remains.. I can't get any surveys to upload.

 

There are two repeat groups in the survey form, I've tried with version that doesn't include repeats and it works fine. But when I add the repeat part according to original version of the survey, the wheel stucks on "Getting Service Information" and refers to the 2nd repeat group. 

How can I fix this problem, I would be grateful if you can help. 

Regards,

Didem

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2 Replies
DougBrowning
MVP Notable Contributor

This could be the old bug on adding to a repeat only.  You need to add a dummy field outside the repeat at the same time.  Then you can delete the dummy later.  I can't find the post but this had been a bug for a long time.

Hope that helps

DidemBıçkıcı1
New Contributor III

Hi! Thanks for your help, apparently solved my problem! 

Regards

Didem

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