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Survey123 Custom Report Location Map Not Displaying

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03-15-2018 06:43 AM
deleted-user-Sh7q9fbKLpEv
by
New Contributor III
‎03-15-2018 06:43 AM

I've generated a custom report for Survey123, but when I generate a report from this template, the map doesn't display:
CustomReportMapIssue

Our basemap used in this app has been shared publicly, so I've ruled that out as an issue for why it may not be loading. The map displays just fine when a default report is generated from Survey123:
DefaultReportMap

Has anyone else run into this issue?

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2 Replies
BrandonArmstrong
by Esri Regular Contributor
Esri Regular Contributor
‎03-15-2018 09:37 AM

Hi Jacqueline,

Are you able to upload each of your templates (default and custom) so that I can take a look at the differences?  I'm wondering if there are any differences in the webmap item ID, such as difference in scale.

Thanks,

Brandon

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deleted-user-Sh7q9fbKLpEv
by
New Contributor III
‎04-13-2018 03:11 PM

Hi Brandon Armstrong,

My apologies for the delay in response to this. Below are links to both my custom report and the default one for you to take a look at. Any assistance you can provide is appreciated.

https://carver.maps.arcgis.com/home/item.html?id=bd1199f356e24572894b9dbbaf443a8e (Custom Report)
https://carver.maps.arcgis.com/home/item.html?id=e6aa570419c74a4c92e1d2ff7b7b162c (Default Report)

Thank you!

Jacqueline

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