Hi. Are you running on Windows Server 2012 R2? If not, what OS are you running? Try removing the AppStudio-WindowsLocation7.dll file from \Users\Username\Applications\ArcGIS\Survey123ConnectforArcGIS\position and then launch Connect again. Let us know if this improves things. Thanks.
If you are using 2012 RT - you will need to delete both:
AppStudio-WindowsLocation7.dll files from \Users\Username\Applications\ArcGIS\Survey123ConnectforArcGIS\position and then launch Connect again.
I just wanted to post that I was dealing with constant lockups in S123 Connect for quite awhile, but the recommendations from Jonathan and Ismael above resolved it.
I just installed the most recent version of S123 Connect and the issue started again. Same thing, fix above resolved it.
Random observation - the GPS icon in the top-right corner was always my indicator that the program was frozen. After deleting those files, the GPS icon appears static.
I am having the problem mentioned in the above posts as well. I deleted the files in ..\Applications\ArcGIS\Survey123ConnectforArcGIS\position directory and get a blank box when trying to launch Connect. Using Windows Server 2012R2 and Survey123Connect x64 3.7.62. I also uninstalled, downloaded again and did a fresh install. I cant find anything regarding this issue. Any ideas?
Hi James, its a new server and IT loaded Server 2012 R2, however, I did not check the graphics card. If that can present an issue, that could potentially be the problem, which is no big deal, i just accessed my portal from my desktop and did what I needed to.
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