Survey123.com fails to show submitted surveys after minor survey design update.

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11-13-2018 12:58 PM
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Occasional Contributor III

Made a minor change to Survey via Connect (added value to choice list) uploaded the survey, but now users cannot see submitted surveys after the date of change. Happens for multiple surveys for all Users. No data filter, etc. on Survey123.com

Admin view of Survey123 with latest surveys submitted.

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Esri Regular Contributor

Hi Carl,

If you you shared the survey in Collaborate/Viewer options within the Survey123 website - Survey123 would have created a new feature service view (called surveyname_stakeholder). This is used to control access to the survey results page. Could you go to into ArcGIS Online and manually delete the view, then return to Collaborate/Viewer and re-share the survey the same way as it was prior to republishing?  Please make sure that you only delete the stakeholder view.

Please let us know your results.

Best,

Brandon

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Esri Regular Contributor

Hi Carl,

If you you shared the survey in Collaborate/Viewer options within the Survey123 website - Survey123 would have created a new feature service view (called surveyname_stakeholder). This is used to control access to the survey results page. Could you go to into ArcGIS Online and manually delete the view, then return to Collaborate/Viewer and re-share the survey the same way as it was prior to republishing?  Please make sure that you only delete the stakeholder view.

Please let us know your results.

Best,

Brandon

View solution in original post

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Occasional Contributor III

Yes that worked. So every time I make an change to a survey

  1. I need to delete that view
  2. Open Survey123.com and change the Viewer settings again
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