After a report is generated from an individual response with the Report Generator using a template I created I am unable to select a different report to generate. If I highlight another report and hit the generate button it generates a duplicate of the previous report.
I have seen a few posts about the error message popping up but not any on this particular problem.
This occurs whenever I export the data as a CSV or Excel file as well. It seems to get stuck on the first report generated.
Any ideas? Is this user error or a known bug?
Thanks!
Solved! Go to Solution.
Hi ttaylor_ECGISAB9,
Are you using IE11 or Edge browser? We have a known issue that the table and right panel will freeze after you generate a report or export data.
Hi ttaylor_ECGISAB9,
Are you using IE11 or Edge browser? We have a known issue that the table and right panel will freeze after you generate a report or export data.
Yes, we are almost all using Edge. Thank you for the response!
Are there any plans to fix this issue?