Survey123 - ArcGIS Online - Export to file geo-database does not work

07-01-2019 04:43 PM
New Contributor II

Hi Survey123 team.

My team is having issues with getting a copy of the data collected with Survey123 from ArcGIS Online. I have tried all options available (from Survey123, from the feature service, from the rest endpoint, from ArcGIS pro, etc. with no success. The maximum I can get is the main point layer without any attachments. This is the second time it happened to us in the last 3 months or so and last time it got fixed in 24h.

Update: It got fixed meanwhile I was typing this message.  We were able to download the data from the rest endpoint but none of the other options work yet. 

Ismael ChiviteJames Tedrick

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1 Reply
Esri Esteemed Contributor

Hi Walter,

I'm glad you were able to get your data exported.  It would be helpful if you could file a support ticket on this, focused on the export from ArcGIS Online - the Export button in Survey123 uses the same operation as the Item Details page in ArcGIS Online.

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