Survey123 AI assistant (image analysis) works on web but not on mobile app

[Bilguuntugs24]

Hi everyone,

I’m currently using the Survey123 AI assistant feature for image analysis. It works perfectly when I use the survey in a web browser, but it doesn’t work at all on the Survey123 mobile app.

Has anyone else experienced this issue? Are there any settings, permissions, or configuration steps I need to check to make the AI assistant work properly on the mobile app?

Thank you in advance for your help!

[Priya_Das]

Hi @Bilguuntugs24 

I believe the generative AI assistant in Survey123 is designed for the web designer and browser-based surveys.

https://doc.arcgis.com/en/survey123/get-started/survey123assistant.htm

[RossFindlayCOC · Accepted solution]

Not supported in the 3.x version of Survey123 Mobile App only the web form version. A new version is coming, but still a number of months away. Announcing the Next Generation of ArcGIS Survey123

[Neal_t_k · Accepted solution]

I was able to get this working in connect/field app using the common object detection model but it didn't transfer to the web app.  https://doc.arcgis.com/en/survey123/desktop/create-surveys/smartassistants.htm

Can you clarify what/how you are trying to implement?