Survey taking long time to unpack on Android phones

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04-25-2018 04:00 AM
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New Contributor II

Hi! I've created a survey using Survey123 Connect for ArcGIS using an XLSForm. I published the form and then got a public link to open and access the survey. But, as soon as one clicks on the survey link, it just keeps on showing unpacking and never loads the survey. The same survey works immediately on iPhones. Can some one please help me know why this is happening ??

Greatly appreciate any help.

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2 Replies
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Esri Regular Contributor

Hi Maneesh,

The behavior that you are encountering has been identified as a bug, which is targeted to be fixed in the 2.8 release of Survey123 (should be sometime around May 15th).  As mentioned in the following GeoNet thread we will likely have a beta build that contains a potential fix before then.  Please let us know if you'd be interested in testing that.

Thanks,

Brandon

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New Contributor II

Thanks for replying Brandon. I certainly would like to test the beta for the fix arrives. My survey is on the hold at the moment. I have to test this out before our field team the coming week (April 2018 end). Can someone please help me with a decent workaround till then ?

Thanks in advance.

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