Survey not sending - Stuck on getting service information - related tables w/ repeats

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02-14-2019 04:48 AM
TomRuff
New Contributor III

Hi,

I've set up a Survey123 form based on a previously published dataset (The previous dataset is a direct copy of the schema from the Survey123 form I've connected to it). This form has a related table which I also uploaded with the previous dataset. However when I fill out the form and try to submit it gets stuck on getting service information for the related table and does not submit or throw an error.

Here is a quick diagram of my data structure:

The Survey was created first in Survey123 connect > Uploaded to get the schema > Downloaded and then reuploaded with a relationship table created to connect the tree layer > form layer (and keeping the original relationship between the inspection for and related repeat table). 

Any ideas what is causing this issue?

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2 Replies
DougBrowning
MVP Esteemed Contributor

Which version of Connect did you make the form in?  Must be at least v3. 

What version of the App are you using?  Must be at least v3.

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TomRuff
New Contributor III

Thanks Doug that was the issue I think.

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