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Survey 123 email issues sending out hundreds of same emails

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07-24-2025 07:56 AM
CarrieKeneally1
by
Emerging Contributor
‎07-24-2025 07:56 AM

Hi, Anyone have any weird issues with Survey 123 sending out hundreds of duplicate emails?  We had it running in power automate and it sent out 60,000 emails,  then switched to a python script and it sent out over 200 last night?  Out IT dept is ready to end the survey if we cannot fix the issue.  Thanks!

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1 Reply
CodyPatterson
by MVP Regular Contributor
MVP Regular Contributor
‎07-24-2025 08:25 AM

Hey @CarrieKeneally1 

60,000 emails is definitely a concerning number for the IT dept to see, I would personally have a panic!

Is this a new Power Automate script? If so, I would check to see what information it's pull from as the 60k number seems almost like a row count, could it be sending an email for every row in the Survey123 data table? I would check the inputs and triggers on the Power Automate to see what it triggered on, if it triggered once and sent 60k or there were 60k runs of 1 instance each.

Cody