Spinner or numbers appearence

[AlejandroMadrigal]

Hi, everyone!

Suddenly, I cannot see the spinner or numbers appearance when i publish my survey (it works at the preview)

Two day ago, these features worked fine!

What happened? Could it be something wrong I made?

Thanks very much for your answer.

[BarbaraWebster1]

Hi Alejandro,

Are you accessing the published survey from the Survey123 web app or from the field app? And have you updated either Connect or the Survey123 field app since you tried it last time? If you send your XLS form, I can see if I run into the same issue.

Thanks,
-Barbara

[AlejandroMadrigal]

Hi Barbara!

Thank you very much for your prompt answer.

That makes no differences if you open web or App. In order to se if its not our mistake, I used your “Apprearence Sample”, con tained in Survey123 Connect tool.

As you can see in the attached image, there is no problem when you open the preview, but at right is what you get when you open the published version (as you can see is the same seccion).

This is something that occurred since Sept 29 , roughly..

Your help is highly appreciated

Thanks again

Alejandro Madrigal

Director General

De: Barbara Webster

Enviado el: viernes, 2 de octubre de 2020 7:39 p. m.

Para: Alejandro Madrigal <alejandro.madrigal@ingeolan.com>

Asunto: Re: - Re: Spinner or numbers appearence

<https://community.esri.com/?et=watches.email.thread> GeoNet, The Esri Community | GIS and Geospatial Professional Community

Re: Spinner or numbers appearence

reply from Barbara Webster <https://community.esri.com/people/bwebster-esristaff?et=watches.email.thread> in ArcGIS Survey123 - View the full discussion <https://community.esri.com/message/957093-re-spinner-or-numbers-appearence?commentID=957093&et=watches.email.thread#comment-957093>

[BarbaraWebster1]

Hi Alejandro,

Thanks for including that image. In the screen cap on the right it looks like you're viewing the published survey in the web app. Unfortunately the spinner and numbers appearances are not supported on the web app. I just published an Appearances sample and it looks like those two appearances are working as they should be in the Connect preview and in the field app.

If you are looking to access your published forms from the web, the Appearances tab in any Advanced Template or Sample XLS form has a list of which appearances are supported by the web app and which are supported by the field app (this list was added recently, so it will only show up on XLS forms created after July 23). 

Thanks,
-Barbara

[AlejandroMadrigal]

Thanks!

De: Barbara Webster

Enviado el: lunes, 5 de octubre de 2020 1:47 p. m.

Para: Alejandro Madrigal <alejandro.madrigal@ingeolan.com>

Asunto: Re: - Re: Spinner or numbers appearence

<https://community.esri.com/?et=watches.email.thread> GeoNet, The Esri Community | GIS and Geospatial Professional Community

Re: Spinner or numbers appearence

reply from Barbara Webster <https://community.esri.com/people/bwebster-esristaff?et=watches.email.thread> in ArcGIS Survey123 - View the full discussion <https://community.esri.com/message/957259-re-spinner-or-numbers-appearence?commentID=957259&et=watches.email.thread#comment-957259>