S123 for Portal has Token Issue When Simultaneously Logged into AGOL

06-06-2018 12:44 PM
Regular Contributor

If a user is simultaneously signed into AGOL and accessing a Portal Survey (created from S123 connect from existing federated service hosted on ArcGIS Server> published> accessed via hyperlink) there is a Token Error and the survey breaks Case # 02105855.  The case resulted in a bug but was claimed as 'an irrelevant workflow' and was closed 'not in product plan'.

This will continue to directly affect any organizations that need to make a survey from an existing portal feature class and who want to access it from the web.  


Please fix this issue!

2 Replies
Esri Esteemed Contributor

Hi Amanda,

In reviewing your description, the workflow you describe does not match the BUG that the case was assigned to, which is strictly about an stand-alone ArcGIS Feature Service being used with a survey.  Can you reply/re-open to the case to reopen citing this response to get it reclassified?

Regular Contributor

Hi James,

Thank you for the speedy response. I agree, something doesn't seem to align with the bug result and the overall case. 

I have opened a new ticket (#02129524) referring to the closed case above. 

Thanks again so much, hope we can get this issue fixed!

0 Kudos