Reading QR Code not working on Survey123 desktop app but works on mobile

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03-28-2023 09:58 PM
PanjiBrotoisworo2
New Contributor III

Hi,

I have a basic form that tests reading QR codes. It works fine on my android Survey123 app but when I open it on my Windows 11 Survey123 or Survey123 connect app it can't be read at all. I've double checked the settings to make sure the barcode type QR is selected.

Is this a bug or am I missing a step in the in the desktop version?

Thanks.

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