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Portal Connection Error with Survey123

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6
02-13-2017 11:29 AM
williamsalling
by
Emerging Contributor
‎02-13-2017 11:29 AM

We have just federated Server and Portal and add a DataStore.  We are running Server and Portal 10.4.0.  We when try to add Portal to Survey123, we get "Survey123 requires that Portal for ArcGIS 10.3.1 or later and is configured with a  hosted server and argis datastore. Error.  I see that several have had this issue in the past but cannot find an answer or out come posted. 

Does anyone have tips or answers?  Still waiting for Tech line to call back, thought I would try here while I wait.

Thanks

6 Replies
JamesTedrick
by Esri Esteemed Contributor
Esri Esteemed Contributor
‎02-14-2017 05:54 AM

Hi William,

We've seen some instances where the data store was not reporting its availability correctly.  We will be modifying Survey123's behavior in the future to not require the Data Store at time of Portal configuration.

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williamsalling
by
Emerging Contributor
‎02-14-2017 06:08 AM

James, so in the mean time do we try and redo the data store, if that is possible?  is there another work around?

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JamesTedrick
by Esri Esteemed Contributor
Esri Esteemed Contributor
‎02-14-2017 12:37 PM

Hi William,

You would want to open a ticket with Esri technical support to debug this issue; as an example, look at the discussion that occurred in Survey123 Connect won't connect to our 10.4.1 portal (w/ SAML configured) · Issue #572 · Esri/Survey... 

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williamsalling
by
Emerging Contributor
‎02-15-2017 05:33 AM

Thanks James, I have been in contact with tech support for 3 days now. Still working on the issue.

Bill Salling

Senior Technical Specialist

3100 S.Gessner Rd, Suite 400

Houston, TX 77063

Email bsalling@ensiteusa.com<mailto:bsalling@ensiteusa.com>

Office 713-456-7780

Mobile 713-865-0640

www.ensiteusa.com<http://www.ensiteusa.com/>

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IsmaelChivite
by Esri Notable Contributor
Esri Notable Contributor
‎02-26-2017 08:37 AM

william salling‌  A fix to this is ready in Survey123 Connect for ArcGIS 2.0 which is available for early adopters at the Survey123 Beta Program. More details at Survey123 and ArcGIS Beta Program announcement.

The fix is working a far as our testing shows, but if you could validate and provide feedback we will highly appreciate it. The best place to submit feedback for the Beta software is this Early Adopters Forum.

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williamsalling
by
Emerging Contributor
‎02-27-2017 05:08 AM

I will try and get it to work this week.  thank you.

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