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Mailto: link in Survey Description

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08-28-2024 09:07 AM
CS_VT
by
Occasional Contributor

I'm trying to build a survey to solicity public input for a program my department is working on. 

 

I'd like to be able to have people click on a link to email us from the survey description field. My attempts to make the email address a workable link result in links to the ArcGIS Survey 123 website or the generic domain level website from the email address. 

 

Anyone out there have ideas about how to solicit feedback with a clickable link? Or should I just include the email address as text in the body?

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abureaux
MVP Frequent Contributor

Ohh... Are you using the Web Developer?

This is very straight forward in Connect:

abureaux_0-1724865361431.png

For the web app... I guess use the "link" button would be the best approach?

abureaux_1-1724865540171.png

This was my formatting:

abureaux_2-1724865608896.png

This seems to do what it should.

Sorry. Not a fan of the web app, so tend to avoid it.

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abureaux
MVP Frequent Contributor

Within the survey: <a href="mailto:email@place.com">Contact</a>

Or do you mean you want a clickable link on this page?

abureaux_0-1724863421533.png

 

CS_VT
by
Occasional Contributor

I mean within the survey. There's a text box that seems to be default for the surveys for a description. It appears to be able to handle basic hyperlinks, but it doesn't like doing the "mailto: person@place.com" style links...

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abureaux
MVP Frequent Contributor

Ohh... Are you using the Web Developer?

This is very straight forward in Connect:

abureaux_0-1724865361431.png

For the web app... I guess use the "link" button would be the best approach?

abureaux_1-1724865540171.png

This was my formatting:

abureaux_2-1724865608896.png

This seems to do what it should.

Sorry. Not a fan of the web app, so tend to avoid it.

CS_VT
by
Occasional Contributor

It IS in the web app. I'll see if I can get it to work there with your suggestion. I was using quotes around the mailto: statement. Perhaps that was confusing things!

 

I take your point about the web app. It either works or something doesn't quite work and it's not clear why...

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CS_VT
by
Occasional Contributor

It appears that including quotation marks in the box for the URL link had been my undoing. 

 

Thanks, @abureaux