I'm finding that Survey123 users who are set up as 'Creator' user types with a 'User' role are not able to export the survey results from the data tab in Survey123 - they get a message saying 'you do not have access to this feature' - is this expected? I'm having to change the role for these users to 'Publisher' before they have the option to export. I'm pretty sure this hasn't always been the case but I might be wrong.
In the recent update to AGO there were changes to user types, roles, privileges and licencing. You can see more information here about the new roles: User types, roles, and privileges—ArcGIS Online Help | ArcGIS
If the user can export from AGO then they should also be able to export from survey123 website on the Data tab.
Thanks for answering. Publisher seems quite a high role-level for exporting data when you can create and edit data at a lower role-level, but it has fixed my problem so I'll go with that.