I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

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07-21-2018 08:59 PM
nicoletrenholm
New Contributor II

Why does my account give me this error?

Why can I not make a new survey?

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16 Replies
DanPatterson_Retired
MVP Emeritus

Have you confirmed the requirements?

System requirements—Survey123 for ArcGIS | ArcGIS 

Have you been able to create one before?

If not, try the exercises beginning with...

Create an ArcGIS organization—Survey123 for ArcGIS | ArcGIS 

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nicoletrenholm
New Contributor II

My computer meets the requirements. I was able to create a survey when I was a trial member.  

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DanPatterson_Retired
MVP Emeritus

so you are with an organization?

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by Anonymous User
Not applicable

Hi Nicole,

Are you using ArcGIS Online or Enterprise (Portal)? And are you trying to create surveys using Connect or Web Designer?

You need to ensure you are a level 2 user to create surveys.

Phil.

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nicoletrenholm
New Contributor II

I am a level 2 user with an organization and am using ArcGis Onine

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by Anonymous User
Not applicable

Hi Nicole,

So where do you see the error message you describe above, can you send a screenshot?

Phil.

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nicoletrenholm
New Contributor II

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nicoletrenholm
New Contributor II

If I try and open an existing survey

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by Anonymous User
Not applicable

Hi Nicole,

I see you are logged in with a gmail account? Do you have a paid ArcGIS Online subscription?

Phil.

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