When I go to the Google Play Store to download the Survey123 app I get the error that my device is not compatible with the version of the app that is available. I have updated my tablet to Android 5.0.2 and still get the same error. My tablet is a Dell Venue 10. Also, this tablet runs the Collector app just fine. Any suggestions would be tremendously appreciated.
Thank you James! This is very helpful. I will look into using a different device and try again in the future and see if an update will make that Dell tablet compatible.
One of our users is having trouble downloading the application. Google Play says the device is incompatible. Using a Dell Venue 10 5050, Android Version 5.0.2
Will check again with user, not sure what the problem is.