Error message: a point hasn't synched with the server

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11-24-2021 08:32 AM
MatthewGuilliatt
New Contributor III

Hi all,

I was hoping someone might know what has caused this, so we can stop it from happening again.

Screenshot_20211124-092750_Survey123.jpg

It's a send error message. A point hasn't synched with the server so it is not showing up on S123 web, but it is still on the tablet. Subsequent surveys have synced perfectly, so it seems a bit random.

Any help would be greatfully recieved.

 

 

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Philip-Wilson
Esri Notable Contributor

Hi @MatthewGuilliatt,

Based on this error from the server, it appears the feature you were editing was deleted or changed on the feature service, so it no longer matches the one originally downloaded to the device via the Inbox. The globalID of the feature it is looking for, no longer exists on the server.

Regards,

Phil.

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2 Replies
Philip-Wilson
Esri Notable Contributor

Hi @MatthewGuilliatt,

Based on this error from the server, it appears the feature you were editing was deleted or changed on the feature service, so it no longer matches the one originally downloaded to the device via the Inbox. The globalID of the feature it is looking for, no longer exists on the server.

Regards,

Phil.

MatthewGuilliatt
New Contributor III

That is very helpful, thanks Phil.

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