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Cannot access any surveys via survey123.arcgis.com/ this morning

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05-13-2019 05:12 AM
RobBlash
Frequent Contributor

None of my users can access surveys via the website this morning. There have also been a lot of random time outs and generally poor performance with the website over the last week or 2. Is Esri aware of these issues?

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1 Reply
by Anonymous User
Not applicable

Hi Rob,

Are you still experiencing issues accessing surveys or the survey123 website? I do believe there were some known issues with AGO earlier this week with different AGO tenancies, however it appears those issues have been resolved and working fine now. 

If you are still having issues I would suggest you raise a support case with your local Esri support contact and have it escalated to the AGO team.

Regards,

Phil.

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