Can't seem to upload/attach images via Survey 123 web form...

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11-28-2018 01:47 PM
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New Contributor III

My new survey works fine in the app and in Connect, however, when trying to utilize a web form, I cannot submit a survey with an image attached. I receive and error message:

"Failed to submit. -Object is Missing."

Is there anyway to get past this hurdle? Here is a link to the web form:

https://survey123.arcgis.com/share/4217d25213cd40beb9bc31f581e30938

Thanks in advance,

M

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Esri Esteemed Contributor

Hi,

A test submission worked successfully for me.  Can you provide more details on the form submission that failed?

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New Contributor III

I looked at the data. I did not see your attachment come through:

https://community.esri.com/external-link.jspa?url=https%3A%2F%2Fsurvey123.arcgis.com%2Fshare%2F4217d... 

Please give it a try again. Basically you cannot submit a survey with an attachment from the web form.

Regards,

M

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Esri Esteemed Contributor

Hi,

I am seeing the issue with submitting attachments.  I see that you are using a proxied ArcGIS Server service - it's likely you are being affected by the same issue as in https://community.esri.com/message/729817-re-attachments-not-working-with-secure-federated-service-i... 

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New Contributor III

James Tedrick

We're seeing the same issue with our Portal set up. We have just stood up this configuration, and out first Survey seems to be working fine with data submission and when using the application (mobile/ desktop) to submit data and attachments.

However we get the "Object Missing" Error whenever we use the web form to submit an attachment.

Would you mind having a look at our survey and seeing if we're having the same proxy issues as you describe?
Would you be able to expound on what we need to do to fix this?


https://survey123.arcgis.com/share/6012ed54ae904ae1ba0c0eeaf16df574?portalUrl=https://comdevportal.m... 

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Esri Esteemed Contributor

Hi Erick,

Yes, this looks to be an occurrence of the same issue.

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New Contributor III

So is there currently no solution or work around for this issue? I have a service on our GIS server that I added to ArcGIS Online. I then pull that service into a Survey123 and receive the 'object is missing' error. It works fine within the app, but not on the web form which is where I'm looking to use it. 

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Esri Esteemed Contributor

Hi Nikholai,

If you are experiencing the same issue as the others in this thread, submission with attachments should be failing for both the app and a web form.  It sounds like this might be different.

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New Contributor III

If it helps any...  I just found similar results with my survey created with references to an existing feature service. The web form fails to submit with error "Failed to submit -object missing"  (on inspection it actually creates the record but missing the attachment) *BAD

When submitting through S123 field app, the runs successfully and record has the attachment. 

Created and tested with latest V 3.3

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New Contributor III

This is a known issue - BUG-000118801 - however I assume four months in and still no fix means a fundamental flaw in the architecture of Survey 123 web forms. 

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