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Can't auto save Feature Reports to Portal from S123 Site

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04-25-2024 02:23 PM
abureaux
MVP Frequent Contributor

Not sure if this is something others are experiencing, but I get an error whenever I generate a Feature Report while "Save to my ArcGIS account" is selected.

abureaux_1-1714079931255.png

abureaux_0-1714079903933.png

I remember that this happened some time ago, but forget when. I don't believe any Portal settings changed to cause this.

Honestly, since everything else works fine, I actually enjoy this... I hate that the "Save to my ArcGIS account" is both checked by default and hidden after that UI update. So, reports not saving while I do my testing is actually really nice.

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ZhifangWang
Esri Regular Contributor

The domain https://arcgis-prd-survey123-use1-reports.s3.us-east-1.amazonaws.com is dedicated to hosting generated reports in our infrastructure before the report file is "downloaded" to your ArcGIS Enterprise server (it's adding the report as an item from your perspective). No additional loss of functionality to access this domain.

To make the report workflow work as expected against your ArcGIS Enterprise, it's required for your ArcGIS Enterprise server to have the access to the above domain.

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ZhifangWang
Esri Regular Contributor

Hi @abureaux ,

I assume you are connecting the Survey123 website to an ArcGIS Enterprise instance. I think you might encounter the issue as https://community.esri.com/t5/arcgis-survey123-questions/an-error-while-generating-feature-report-po... which is caused by that the server-side of your ArcGIS Enterprise cannot fetch the generated report (to save as an item) on the Survey123 infrastructure.

Can you please confirm that your ArcGIS Enterprise server can access the domain https://arcgis-prd-survey123-use1-reports.s3.us-east-1.amazonaws.com ? This is where the generated reports resides, and the Enterprise will download from and save the report as an item.

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abureaux
MVP Frequent Contributor

Neither my Enterprise Server nor my local PC can access that address.

<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
</Error>

Perhaps this is something new on IT's end. Do you foresee any additional loss of functionality from this? If so, I will start the process of getting the URL whitelisted.

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ZhifangWang
Esri Regular Contributor

The domain https://arcgis-prd-survey123-use1-reports.s3.us-east-1.amazonaws.com is dedicated to hosting generated reports in our infrastructure before the report file is "downloaded" to your ArcGIS Enterprise server (it's adding the report as an item from your perspective). No additional loss of functionality to access this domain.

To make the report workflow work as expected against your ArcGIS Enterprise, it's required for your ArcGIS Enterprise server to have the access to the above domain.

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