Bug: Default basemap in Survey123 not applied as configured in XLSForm

[TomášMerta]

Hello,

we have encountered a bug in ArcGIS Survey123 regarding the default basemap configuration.
In our XLSForm we set body::esri:style = map=OpenStreetMap center=… zoom=…, and we also tested map=<itemID> pointing to a publicly shared web map.

• In Survey123 Connect, the correct map is displayed.

• In Survey123 Web App and in the mobile Survey123 app, however, the default basemap (Imagery/Esri) is always used, regardless of the settings.

• We tested with different browsers, incognito mode, publishing a new version of the survey, and using a publicly shared item. The issue persists.

It seems to be a bug in Survey123 – the settings for map=OpenStreetMap or map=<itemID> are not respected in the web or mobile app.

Could you please confirm this issue and add it to the list of known bugs?

Thank you

Tomas Merta, Centre of Investment, Development and Innovation

[JesseCloutier]

Hi @TomášMerta, we appreciate you sharing a potential bug with the broader Esri Community; however, Esri does not actively track software defects posted here. The official channel for investigating and validating bugs is Esri Technical Support. All customers experiencing a potential software bug should leverage technical support to report and investigate the issue.

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[Neal_t_k]

@TomášMerta Did you link the map on the linked content tab in Connect?

Not sure if that will help, but worth a shot.

[TomášMerta]

It works! Thank you!

[ZenMasterZeke]

Surveys designed in Connect only display as seen in Connect when viewed in the Field or desktop apps. In a web page or another app, such as Hub or ExB, they display as if created in the Web Designer. Very annoying