Select to view content in your preferred language

Appearance on survey 123 connect differs from the app appearance

971
4
Jump to solution
04-21-2022 09:18 AM
KristinaRamsey
Emerging Contributor

I am struggling to understand why the form appearance of survey 123 connect differs when I publish the survey to the app. The bezel is set to tablet mode.  I have attached the xlsx and photos. 

overstory connect 123.jpg

overstory 2022.jpg

  

0 Kudos
1 Solution

Accepted Solutions
Katie_Clark
MVP Alum

Hmmm, could it be due to a version difference? Try updating to the latest version of S123 field app on the device?

Best,
Katie

If this answer helped you, please consider giving a kudos and/or marking as the accepted solution. Thanks!

View solution in original post

0 Kudos
4 Replies
Katie_Clark
MVP Alum

Hmmm, could it be due to a version difference? Try updating to the latest version of S123 field app on the device?

Best,
Katie

If this answer helped you, please consider giving a kudos and/or marking as the accepted solution. Thanks!
0 Kudos
KristinaRamsey
Emerging Contributor

The app is updated to the latest version. 

0 Kudos
Katie_Clark
MVP Alum

And Connect is as well? I was having similar issues with displays like this and updating the software fixed my issue.

Other than that...I really don't know what else might be causing it. Sorry!

Best,
Katie

If this answer helped you, please consider giving a kudos and/or marking as the accepted solution. Thanks!
KristinaRamsey
Emerging Contributor

Both are updated, thank you for trying!