Am I the only one having issues with Survey123 Reports?

[CurtisDeVault1]

I setup a report template in Word and successfully exported a report a couple times. I was hoping that with v3.0 that just came out my issues would be resolved...however they remain the same. I have had one that successfully exported. The rest are just stuck at "Printing...100%", below the ones in the screenshot below are ones that have been sitting there for upwards of 4 hours. Also there are no errors that appear. In the previous version Survey123 either told me they failed or when I opened the Word document, they seemed to be corrupt and would not open. Also have not noticed any particular pattern with the fields/data. Curious to see how others have fared with this feature. Thanks!

[Rodrigo_RafaelGuerrero_Solorio]

I have an issue, the report(beta) fails at the moment of print the ${field_2} geopoint.

The message is "Failed to print map for ${field_2}."

The message is the same for the custom report and for the template generated automatically .

[ZhifangWang]

Hi Rodrigo,

Can you please try again for the same sample template (generated by the website)? There was an issue when printing map in the report and now it should be fixed.

[StuartMoore]

i posted this in the post about leveraging custom reports but i'll post here too:

has anyone got the map scale to work on a geopoint question, I've tried a few different scales (10, 500, 10000, 100000) and they all give me the same results which is a map zoomed out to the extent

this is the code i'm using: 

${GeoLocation | mapSettings:"70976f13778b465d888c6a4cba804ee6":10}

I've been playing around a bit and still can't get it to work but i did notice if you zoom into the overview map before running the report it doesn't change the scale which from what I've read it use too, also if i add in a size no map is generated at all

${GeoLocation | mapSettings:"70976f13778b465d888c6a4cba804ee6":10 | size:150:0}

I've also tried not providing any map ID and just a scale again i just get the map at the full extent

thanks

Stu

[ZhifangWang]

Hi Stuart,

Thanks for your feedback. Please see the answer here: https://community.esri.com/groups/survey123/blog/2017/07/26/introducing-custom-form-report-templates... .

Please be noticed "10" in your mapSettings means you zoom the web map to a 1:10 which is a very large scale, web map usually will output blank in such large scale, please check if it's a valid scale for your web map.

[StuartMoore]

thanks for the reply, I've tried it at a few scales and get the same results using any scale from 10 to 15500

any ideas?

Stu

[ZhifangWang]

Hi Stuart,

Did you mean any number between 10 and 15500 will output blank result but a number which is bigger than 15500 (scale is smaller than 1:15500) can output map image as expected? Or if the web map is in ArcGIS Online, can you please share the web map here so I can test if it works as a normal web map?

Please keep in mind that currently scale cannot be used together with mapSettings, we will fix this bug in mid Dec.

[StuartMoore]

ive not had chance to republish the survey with a default scale, but in my testing no matter what map I used the scale was always the same

I'll try again after the December updates

thanks

Stu

[ZhifangWang]

Hi Stuart,

Thanks for the information.

Would you mind checking that if your survey was published in Survey123 Connect AND there's no default location/zoom level has been set in the Settings -> Map tab? We have confirmed a bug report from Support Service yesterday that in such circumstance, the scale set in mapSettings will not work.

[StuartMoore]

Hi Zhifang,

yea that's correct, the survey was published from Connect and their is no default location or zoom

thanks

Stu

[ZhifangWang]

Hi Stuart,

Thanks for your confirmation. 

This bug will be fixed in the next update (mid Dec.), before that, explicitly set a home location/zoom level from Settings -> Map tab in Survey123 and republish the survey can use as a workaround, please make sure there's no warning message of losing data when you republish the survey.