Accessing a public survey inbox through the Survey123 app

[MickHuska_Jr__ALLETE_]

Can the inbox be viewed without logging into ArcGIS online?

When sharing a public survey (the URL under the collaborate tab) the user bypasses the esri login screen and downloads the survey in the app. Once the survey is downloaded, the inbox icon appears (as configured in survey123 connect) however, no survey results are visible. If the refresh button is selected, the app prompts a login to ArcGIS online. Is this expected behavior?

Thanks,

-Mick 

[willpklein]

Hi - 

With this release, should the public be able to use inbox without signing in at all? I.e. if they open the app and click 'continue without signing in', should they be able to see assignments in the inbox? We are having trouble getting this to work - is there a setting on our side needed to do this?

Thanks!

-will

[Anonymous User]

Hi @willpklein,

Yes this should work if the Inbox is enabled and also the survey has been shared publicly. They will need to have downloaded the survey on the device, and then refresh the Inbox.

What part is not working? Do you see the Inbox on the survey info page? What happens when you press refresh?

Can you capture a log file (through the Settings -> Diagnostic logs menu) and a screen recording, do you see any error messages?

Regards,

Phil.

[willpklein]

Thanks Philip! The survey shows up in the app and then when we click on inbox, and then click 'refresh' in the inbox, we get a code 400 error. Attached is the error log if you have a chance to help us understand, much appreciated!

[KirstenMickow]

Hi @Anonymous User,

(Will's colleague here) We also made sure the survey is public and the feature service allows editing as well: https://services.arcgis.com/BvefdV6XvRo2Jt72/arcgis/rest/services/survey123_d530a9cfe31f4731ba78e25e5bf6b715_fieldworker/FeatureServer/0 

[Anonymous User]

Hi @KirstenMickow  @willpklein,

Looking at the log file the error is:

"code": 400,
"details": [
"This operation is not supported."
],
"message": ""

It sounds as though there is an issue with the feature service and possible sharing permissions or capabilities. Are you using a WHERE clause for filtering the Inbox?

It would probably be best to raise this with Esri Support, so an analyst can work with you directly and gather more information (logs, configurations, settings etc) to diagnose the problem further.

Regards,

Phil.

[DanielDiaz1]

Need a solution for a inbox access in public survey.

[MelissaPrindiville]

I have this request as well.  Any ETA on potential solutions?

[JamesTedrick]

Hi Melissa,

We currently do not have an ETA for implementing this. Would you mind discussing how this would help your ability to use it?  Feel free to message me directly or e-mail me at jtedrick AT esri.com

[JulienCHARBONNAUD]

Hi

I have the same problem

have you find something for that ?

thinks

Julien

[JamesTedrick]

Hi Julien,

Unfortunately, this is not possible with Survey123 for ArcGIS at this time.