Survey123 end-users can get lost in a 'sea' of blank basemap when offline, when the end-user is located well outside the basemap's extent. It can be almost impossible to find where the offline map is by scrolling around:
This has happened where we have more than one offline basemap, in order to divide up the operational area into small enough offline basemap downloads for their device (e.g. MBs not GB). And the end-user has picked the wrong offline basemap, so only sees blank.
We need to assist users when lost. Some ideas are:
The 123 team liked my idea of adding a generic basemap for the world right in the app install package so that at least we always have something when offline. I do not think it has been implemented yet though.
Huge upvote for getting that in there! @IsmaelChivite
thanks
I think all of those four suggestions would be great additions.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.