Viewing Published StoryMaps without an ArcGIS Account

329
5
03-20-2020 09:43 AM
ChazBaculi
New Contributor II

Hello:

I've been working on a StoryMap for my organization and have set the published options to Everyone (Public) and have made sure that all of the included maps in the StoryMap are also set to be view-able to Everyone (Public), but upon viewing it without an ArcGIS account, a box that prompts me to sign in to ArcGIS online appears and none of the maps load.Per this site: https://doc.arcgis.com/en/arcgis-storymaps/reference/licensing.htm , "An ArcGIS Online account is not required to view stories that have been created in ArcGIS StoryMaps and shared with everyone." 

Please advise how to proceed. 

Thank you,

Chaz

Tags (3)
0 Kudos
5 Replies
OwenGeo
Esri Frequent Contributor

Chaz -- Can you share the link to the story here so we can investigate?

Owen Evans
Lead Product Engineer | StoryMaps
0 Kudos
ChazBaculi
New Contributor II

Of course, ArcGIS StoryMaps 

Thanks

0 Kudos
OwenGeo
Esri Frequent Contributor

Looks like a few layers in one of the maps aren't shared publicly or maybe are subscription content and weren't authorized properly.

Can you try unpublishing and republishing the story. When republishing, make sure you accept any offers to change sharing or authorize content in the story.

Owen Evans
Lead Product Engineer | StoryMaps
ChazBaculi
New Contributor II

Thanks, I'll try that and see how it goes.

0 Kudos
ChazBaculi
New Contributor II

That worked! Thanks very much!