Unenabled Pop-Ups in ArcGIS StoryMaps are still Popping Up

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03-12-2020 11:46 AM
KateBerg2
New Contributor III

I don't want any pop-ups on my maps in the ArcGIS StoryMaps Sidecar, so I've un-enabled them on all my layers on my Webmap (right picture below). However, when I click on the layer in the Sidecar, a pop-up still opens! What am I doing wrong?

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OwenGeo
Esri Frequent Contributor

Hi Kate -- Sorry you ran into this. We are aware of this issue and plan to address it in our upcoming release in a few weeks.

Owen Evans
Lead Product Engineer | StoryMaps

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OwenGeo
Esri Frequent Contributor

Hi Kate -- Sorry you ran into this. We are aware of this issue and plan to address it in our upcoming release in a few weeks.

Owen Evans
Lead Product Engineer | StoryMaps

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KateBerg2
New Contributor III

Sounds good. Thanks, Owen!

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KateBerg2
New Contributor III

I still see this as an issue, Owen. Is there plans for a future release fixing this?

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OwenGeo
Esri Frequent Contributor

Hello Kate -- We fixed the issue we were aware of in our April release. Can you share the map you are having trouble with? Perhaps there is another similar issue or case that we're not aware of.

Owen Evans
Lead Product Engineer | StoryMaps
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KateBerg2
New Contributor III

Hi Owen. I cannot share the map yet. We're hoping to make it public in a month or so, but for now, here's what it looks like still (screenshots taken today). Bug is clearly not fixed.

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OwenGeo
Esri Frequent Contributor

Hi Kate Berg‌ -- I'm sorry, I believe I was mistaken that the fix for this issue was in our April release. It actually was just deployed last week on Jun 3 (right after we had this conversation). Please test again and let me know if you still see this. I just tested with some other web maps in which this issue was reported and they appear to be behaving as expected now.

Owen Evans
Lead Product Engineer | StoryMaps
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