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Unable to access StoryMaps since June ArcGIS Online update

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06-27-2024 03:37 PM
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ShanonTait2
Emerging Contributor

ShanonTait2_0-1719527725855.png

Hi there. I cant access ArcGIS StoryMaps since the June 24 update to ArcGIS Online. Can someone find out what happened here or explain how I get back into these apps?

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GlenShepherd
Esri Contributor

Hi @ShanonTait2,

Have you tried using different browsers? Recommend giving it a go with Mozilla Firefox first, as there's been a recent chromium update causing strange behaviour when navigating ArcGIS Online in Chrome or Edge.

Secondly, have you contacted your organisation's administrator to see if there's been any licensing changes to your account that might cause the issue?

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