I have been working on a storymap with no problems until the other day it would no longer save. I posted the picture below. It just stays with "Saving. . ." If I try to publish it will not publish due to errors, but I cannot eliminate the errors because it will not save. I tried to duplicate, but had the same issue. My other storymaps I have created work no problem. I have opened this in numerous different browser. Same issue. Any help would be greatly appreciated.
Hi @RyanWeichelt ,
I'm sorry you're experiencing this saving issue. Can you share what those errors are that are showing up when you are trying to publish? I want to see if they are related to the saving issue.
There is also a known issue with saving after pasting bulleted content from Google Docs into a story. Though it may not be appearing in the story now, I also wanted to check that you hadn't recently added Google Docs bulleted text via paste? Esri Community- Pasted bulleted text from Google Docs disappears
Thanks for any information you can provide!
-Abby
Hello,
Thanks for the information. Nothing was pasted from Google Docs. There is a map, I am trying to delete that is not showing, and a photo that is not showing. Again, I cannot delete anything to see if the errors are fixed because they will not save.
I would also be curious about this issue! It happens intermittently with our Story Maps projects as well, and I haven't been able to pinpoint a cause yet.
Hi @RyanWeichelt & @SaraJL ,
I'm sorry you're having this publishing issue. I would recommend working with Esri Technical Support , as they can provide additional troubleshooting of your web traffic and which resources may not be successfully saving. @SaraJL , if your any of your stories that have seen this issue have already been published publicly, feel free to message me with the item ID or link to the story and I can see if there is any information I can discern from the published item details.
--Abby