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Story Maps requesting a sign in

05-16-2022 11:55 AM
New Contributor


I have taken over the operation of a number of story maps that were created by another user at my organization. All of the maps and files are shared publically and have worked in the past, however, today the maps are all asking for a sign-in when anyone tries to access them. Here is the link to one of the story maps:

Does anyone have any advice on how to fix this? Thank you!


Screen Shot 2022-05-16 at 11.53.26 AM.png

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1 Reply
Esri Notable Contributor

@KelseyFitzgerald -- It looks like some of the maps and content items are in an ArcGIS Online organizational subscription that has been disabled. Please have one of your administrators contact Esri Customer Service for more information.

Screen Shot 2022-05-16 at 3.42.50 PM.jpg


Owen Evans
Lead Product Engineer | StoryMaps
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