Maps not loading in new StoryMaps

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01-09-2020 09:06 AM
JasonJordan00
Occasional Contributor

Long time user of the classics but just now starting to try out the new story maps. However whenever I try to add *any* map anywhere into a story it just grays out. Any ideas?

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OwenGeo
Esri Notable Contributor

Hi Jason -- Sorry your are having an issue. Do you see the same issues in other browsers? Do you have WebGL enabled?

Owen Evans
Lead Product Engineer | StoryMaps

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2 Replies
OwenGeo
Esri Notable Contributor

Hi Jason -- Sorry your are having an issue. Do you see the same issues in other browsers? Do you have WebGL enabled?

Owen Evans
Lead Product Engineer | StoryMaps
JasonJordan00
Occasional Contributor

You know it looks like our beloved IT department might have disabled webGL in an update earlier this week. Good catch there, thanks. Now I'll go fight that battle.