Image basemap not loading on Express map

[dshakya]

I am trying to use Image as Basemap for Express Map. When I upload the image, it shows up on the Thumbnail, but nothing loads in the map window. I have tried JPG and PNG, both under 1MB file size. During upload, it briefly flashes in the map pane, but nothing loads.

[dshakya]

Hi, can anyone confirm that they are able to use an image as basemap in Express Map? Just wanted to confirm it's just not only for me.