I can't click on Express Map pop ups.

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3 weeks ago
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New Contributor

Every time I try to click on "Read more" in order to see the rest of the information in a pop up, the pop up disappears. I've tried multiple browsers. How do I click on the Read more?

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Esri Frequent Contributor

The issue with express map pop-ups was fixed in our update yesterday. Please let us know if you are still seeing this issue in any express maps.

Owen Evans
Lead Product Engineer | StoryMaps

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Having exactly the same problem. I'm sure it was working a couple of weeks ago when I tested my map but today when I shared in a class it no longer worked. Really embarrassing. Let's hope that esri or another use can answer us soon.

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Esri Frequent Contributor

Hello -- Thanks for reporting this problem with express map pop-ups. We are aware of this issue and apologize that this has affected you.

We'll update this thread when this is fixed, which will be in the next few days.

Owen Evans
Lead Product Engineer | StoryMaps
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New Contributor

Thank you! We are experiencing the same issue and have been trying to troubleshoot for the past 2 days. Functionality appears normal on a mobile device, but read more pop ups are not working in the desktop view.

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New Contributor

I'm experiencing the same issue...

Thanks

Paolo

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Esri Frequent Contributor

The issue with express map pop-ups was fixed in our update yesterday. Please let us know if you are still seeing this issue in any express maps.

Owen Evans
Lead Product Engineer | StoryMaps

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