ArcGIS StoryMaps Blog

Showing results for 
Show  only  | Search instead for 
Did you mean: 

Other Boards in This Place

Latest Activity

(70 Posts)
Esri Contributor

The briefings app is a companion to your ArcGIS StoryMaps briefings. You can now access and share your briefings on the go from your iOS and Android tablets, and Windows computers and tablets providing a viewing, interacting, and presentation experience at your fingertips. For more information, please read our announcement blog article .  

 Please provide any feedback or issues encountered through the in-app feedback or Esri Community

What's New?

Here is the list of updates that have been added in the March 28th, 2024 update :

  • Support for the web layers using the ArcGIS secured services and/or sample server hosted layers within Web Maps and 3D Scenes that are hosted outside the user's current ArcGIS Organization.
  • Logo appearance enhancement in header and/or cover.
  • Added arrow keys inside the briefing slides on the header to navigate back and forth.
  • Settings page will now show the fully qualified hostname of the current organization if available.
  • "Left", "Center" and "Right" alignment text content is fully supported now.
  • Improved map tools and layout inside Maps and 3D scenes.


Below is a list of issues you may encounter while using this release of the briefings app and a preview of what is planned for future releases.  

Known Issues and Limitations 

We are aware of the following issues and plan to address them in an upcoming release. 

IOS specific 

  • A downloaded icon may show for non-downloaded briefings under the “All Briefings” tab only (fixed) 
  • In some instances, when you pull down to refresh, the user interface may not update properly 
  • Bold and italic styling is not yet supported in text blocks 
  • When choosing recent used URLs in dark theme, the URL will appear dark for the first time 
  • Text shows single line and then truncates it on table of contents, slide titles and map pop-up identify for some cases 
  • GIF images do not animate and are shown as static image when added in logo or image block
  • When the numbered list has 10+ items, the list gets pushed right giving some space in front of single digit items

Android specific 

  • There may be a lag when switching tabs, showing an empty screen instead of a graphic when there are no briefings to display. Please pull down to refresh if this occurs (fixed)
  • Map tools have an offset placement issue (fixed)
  • Tapping on the search bar in the map causes the briefings tablet app to crash (fixed)
  • Some web scenes fail to expand correctly when clicking the expand button (fixed)
  • Swipe block for maps do not have expand option (fixed)
  • Scrolling within the embedded content view can interfere with the swiping gesture for the briefing slides (fixed)
  • If the images have a focus configured which is different from the default, it does not show the focus
  • The screen may flash initially in the briefing slide before an embedded resource loads
  • Text shows single line and then truncates it on gallery card, table of contents and map pop-up identify

  • When web layers having embedded credentials are added in some IWA portal, the briefing shows Sign-in challenge
  • All the items inside the numbered list always pushed to right giving some space in front of the text regardless of number of items

Windows specific

  • There is UI sizing issue when windows screen is resized while inside briefing (fixed) 
  • Identify pop-up window in swipe block for express maps does not display (fixed) 
  • Some downloaded briefings show blank page on opening them and are not readable (fixed) 
  • Offline to online behavior does not display correct toast message in some cases (fixed) 
  • On clicking on My Briefings filter in disabled network, it shows offline empty state (fixed) 
  • Swipe block may have issues in the swiping gesture (fixed) 
  • Bold and color styling is not yet supported in text blocks (fixed)
  • The sign-in button does not respond after signing browser has been closed without logging into the app. It would require restarting the app (fixed)
  • Video glyph beside the link to resource is missing and shows as space (fixed)
  • Some special characters do not get encoded correctly in Briefing slide title and TOC (fixed)
  • After installing the app on some non-English language/locale environments, it may fail to launch. In this case please install the VC++ redistribution package from and then relaunch the app.   Alternatively, you can install the app on an English language/locale environment first and then switch to the non-English language and launch the app successfully. 
  • Windows shows single line and then truncates the text on gallery card, TOC and map pop-up identify 
  • Images in expanded view do not zoom in/out for non-touch devices only.
  • Windows always takes to cover page when minimizing and again maximizing the app. 
  • There is UI issue with mouse wheel gestures while inside briefing.


  • The continue button on the sign-in dialogue does not get highlighted, but it is fully operational (fixed)
  • Swipe blocks with maps are not yet supported (fixed)
  • Some icons that are dark by default are not tinting properly at times (fixed)
  • Some icons are not visible in the dark theme. Please use the light theme (fixed)
  • Enterprise support is currently only for OAuth and SAML authorizations (fixed)
  • Icon tint issues (fixed)
  • Scene tools disappearing on slide view (fixed)
  • One extra busy indicator appears on the gallery page when pulled down to refresh (fixed)
  • Add to favorites / Remove from favorites does not respond in My Downloads tab (fixed)
  • View full details does not redirect to the ArcGIS Online metadata page in My Downloads tab (fixed)
  • App crashes when downloading a draft briefing (fixed)
  • Express maps in the web tier authentications like IWA, LDAP and PKI do not show the picture marker images in online briefings
  • Sign-in may fail the first time when using Facebook
  • You may experience an inability to sign out when signed in with a Gmail or GitHub account 
  • Briefings using Google Fonts show the Summit theme fonts as the default 
  • Scene layers within a legend for web scenes are not supported
  • 3D basemaps are not supported for web scenes 
  • Popups with hyperlinks show as normal text 
  • GIF images may not be sized as expected when added as resource link from ArcGIS content 
  • Videos does not honor the theme background color

What’s Coming 

We are considering the following updates for future releases:

  • Update offline briefings
  • Search, and groups filter on the gallery page 

4 0 826
Esri Contributor

Check out our conversion helper script that can help you migrate your stories from the Classic templates to the ArcGIS StoryMaps builder - now with support for stories using the cascade template!


2 0 1,169
Esri Contributor

Get to know a new tool that can help move your classic stories to the ArcGIS StoryMaps builder.


5 10 2,604
145 Subscribers