Arcgis runtime get stuck on GPU computers

[hanheyfon]

The program works fine on a genaral computer,When running on a computer with K20 or K80 GPU installed,it runs slowly ,the map interface is not smooth .The computer environment is as followed:

1. The GPU is NVIDA Tesla K20c

2. The GPU driver verison is CUDA 9.2.148

We found that it's related to GPU driver,then we uninstall NVIDA Nsight Visual Studio Edition 5.6.0.18099 and NVIDA Graphic dirver 398.75,after reboot,the system automatically reloads the driver,NVIDA Graphic driver 378.92 and NVIDA 3D Vision 378.92.At this time,We found that this problem was solved,the map interface runs smoothly,while some GPU-dependent modules cannot be used.

What can I do to solve this problem? Looking forward to your reply,Thank you!

[LucasDanzinger]

Can you share any details on what you are doing when you see a slow down or a deadlock?

[hanheyfon · Accepted solution]

After many attempts, we finally found the cause of the problem.
Nvidia Quadro 2000 graphics card driver and GPU driver (from CUDA 9.2) are not compatible, which can be solved by changing the graphics card.