How do I collect the information needed to report a UWP Crash?

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02-27-2018 01:54 PM
JohnHarris3
New Contributor

I have a Xamain Forms application that is crashing on some computers and I'm having trouble tracking down the issue. The issues is happening inside ArcGIS C++ libraries. I have RayGun on this project, but because the crash is native, nothing is reported.

What is the best way for me to provide the Esri team with the info they need to fix this bug? Who should I contact?

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dotMorten_esri
Esri Frequent Contributor

Start with enabling Native or Mixed Debugging in your project head's project settings.

This should cause the app to break when the exception is thrown. Once that happens, you can use the "Save Dump As..." option in the Debug menu to generate a dump file with the full crash info.

However, something even better than a dump file is a simple sample you can share that reproduces the problem.