Error loading CharacteristicsEditor in browser

[ElAttar__Ihab]

Hello everyone,

I am new to Roads and Highways. I got hold of the Indiana DOT sample data, imported it into our enterprise SQL server geodatabase and followed the Event Editor Deployment Guide to publish service and web map. When I launch the event editor, I see the countyLog and the stateLog in the network dropdown but I cant see the Indiana DOT map. Using developer tools in chrome, I noticed the error below complaining about the ConvertCADToFeatureDataset . I thought configuring this service is optional and its absence should not throw off events editor.

MapContentModule.js:128 Unable to load the GP service URL for DGN/DWG.

Has anyone ran into this issue before ? Any feedback is very much appreciated.

Regards,

Ihab

[NathanEasley]

Hi Ihab,

It sounds like your basemap isn't displaying correctly with Event Editor.  If that's the case, the error for ConvertCADtoFeatureDataset most likely isn't the cause.  I would suggest opening up a case with Esri Technical Support to have them troubleshoot the issue with you.

Nathan

Esri Roads and Highways team

[ElAttar__Ihab · Accepted solution]

Thanks Nathan,

This issue was resolved by running the upgrade alrs as described in the link below. 

LRS upgrades—Roads and Highways Desktop | ArcGIS Desktop 

Regards,

Ihab