Service Disabled

[XueLing]

Hi,

routeTask = new esri.tasks.RouteTask("http://<myserver>/ArcGIS/rest/services/Routing-WithERP/NAServer/Route");
          
This URL was used few months ago and its working but for now, when I click it it displayed "service disabled, Code 403".
Any idea what URL can i change to so as to make it work?

[RaviNarayanan]

option 1: Please check the service status using ArcGIS Server Manager or ArcCatalog. It could be down.

option 2: HTTP 403 indicates that you may not have access to the service. If this is a secured service, please make sure you have privilege to access this service.

[XueLing]

Hey,

Thanks for the reply. But may I know how can i check the service status using ArcGIS Server Manager or ArcCatalog?

And do you know where i can get the privilege to access this service? Do i get it from the map server that i'm using? Or some other places?

Thanks.

[RaviNarayanan]

Xue,
The Administrator of this ArcGIS Server/service should be able to tell you if you are allowed access the service or provide you the necessary privilege. Please contact the Administrator who manages the service.