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Your account is not licensed for arcgis pro

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10-28-2025 08:28 AM
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RobinCoode1
New Contributor

For the last few months I have been happily using ArcGIS Pro with what I believe to be a "named" developer license. All of a sudden I was prompted to login and was confronted with the message below

RobinCoode1_0-1761664971226.png

I have contacted my "organisation administrator" but he is away on leave which leaves me a bit stuck.

Does anyone know what might have happened to my license and how I can get it back ?  

 

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3 Replies
George_Thompson
Esri Notable Contributor

There may have been a change of licensing within your organization.

Is there another admin for your org. that you can reach out to?

--- George T.
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DuncanHornby
MVP Notable Contributor

Your administrator needs to log into AGOL and reset your login privileges. This they could do through any browser anywhere. So they don't have the excuse of not being able to do it if on leave, unless they are in the middle of a Jungle...

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ShaneONeill_144
Esri Regular Contributor

Your best bet would be to reach out to your ArcGIS Online admin, failing that, it would be worth reaching out to your local Esri Distributor for their assistance

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