Why is ArcGIS Pro so slow to do anything?

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02-13-2015 02:04 PM
BrigThomas
New Contributor III

I have met and exceeded the recommended spec to run pro, but it is so very slow to do just about everything.  Any Ideas?

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62 Replies
JoshuaKoh
New Contributor

Same issue here. Using ArcGIS Pro 2.0. Tried to open a geotiff fil (870 mb) but just got stuk. I'm running on a server (dual 12 cores Xeon, 128 GB ECC DDR4 RAM and Nvidia Quadro 4000). The same file opens in seconds in QGIS and ARCMAP. I have tried OpenGL and DirectX options, cleared cache, set options to low/fast but nothing seems to be working. ESRI should really work this out. ARCGIS PRO is bricked and useless at the moment.

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JeremyWright
Esri Regular Contributor

Can you guys take a look at the troubleshooting procedures listed here?  In particular if you could provide a screenshot with the framerate showing (shift-e with the view focused to see the framerates) that'd be a great first step before calling Support directly.  If it says WARP you're using the CPU to emulate GPU, probably due to needing a driver update or reinstall for your graphics hardware.

https://blogs.esri.com/esri/arcgis/2016/07/26/pro_performance_troubleshooting/

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JoshuaKoh
New Contributor

I have just updated the Nvidia graphics driver. I noticed there's improvement but still slow. I did two things to further speed up my processing:

1. Build pyramid for raster data. This made opening huge raster files instant.

2. For large vector data, I applied query to display subset of data. This also speed up rendering.

It's ok now. I can live with Pro but still feel a little let down since I'm trying to make transition from QGIS to ArcGIS.

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SarahZaleski1
Occasional Contributor

Hello Jeremy,

Attached is a frame rate screen capture.  I have created this map with this dataset  repeatedly in the past year.

One day I opened Pro and it just would not load anymore.

This is a large dataset.

Thanks

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JeremyWright
Esri Regular Contributor

Sarah,

What happens when it "will not load"?  Do you get an error?  Does the application crash?  While you're not getting the best framerates I don't see anything alarming in the polygon count or FPS shown above.

J

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SarahZaleski1
Occasional Contributor

The map will not load the data. It draws and draws, but eventually after a long time it freezes.

Also, when it takes this long to draw, I am concerned not all features have drawn even if it looks complete.

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JeremyWright
Esri Regular Contributor

OK usually divide and conquer is the first step - turn off ALL the layers except basemap and turn them on one by one until you find the one that takes a long time to draw.  Then create a layer package of that layer and open it in a fresh map.  Still slow>?

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SarahZaleski1
Occasional Contributor

The map package works.
Thanks

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JeremyWright
Esri Regular Contributor

So, repackaging the map and opening the package it all works?  

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SarahZaleski1
Occasional Contributor

Hello, The map package worked that one time. I still cannot get the program to run most of the time.

it just hangs and the graphics get fragmented.

I have to close it and re-open it.

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