Hello,
I have an ArcGIS for Personal Use subscrition and I am able to log into ArcGIS Online (sign in with Google).
I downloaded and installed ArcGIS Pro on my laptop. When I try to sign into ArcGIS Pro (with Google), a browser tab for the sign in opens and asks me to select an app to open the arcgis-pro links (the only app available is arcgis-pro).
If I click on Open link (Apri link), I receive the following error message:
In the Default App Settings, I cannot find ArcGIS Pro and I don't know how to solve the issue in order to have access to ArcGIS Pro.
Device specifications:
Processor AMD A8-7410 APU with AMD Radeon R5 Graphics 2.20 GHz
Installed RAM 4,00 GB (3,47 GB usable)
System type 64-bit operating system, x64-based processor
Windows specifications:
Edition Windows 10 Home
Version 21H1
Installed on 12/09/2021
OS build 19043.1237
Experience Windows Feature Experience Pack 120.2212.3530.0
Thank you in advance for your help!
Solved! Go to Solution.
Hello again,
I think that I have finally found a solution.
The issue was related to the browser Firefox. In the top right corner of the browser, I clicked on the menu and selected Settings, then I scrolled the page down to Applications.
Here, we can set up an application to open a content, depending on the file type.
For the file arcgis-pro I have selected ArcGISSignOnHandler.exe
( C:\Program Files\ArcGIS\Pro\bin\ArcGISSignOnHandler.exe )
I can now successfully sign into ArcGIS Pro with Google and everything is working fine.
Hello again,
I think that I have finally found a solution.
The issue was related to the browser Firefox. In the top right corner of the browser, I clicked on the menu and selected Settings, then I scrolled the page down to Applications.
Here, we can set up an application to open a content, depending on the file type.
For the file arcgis-pro I have selected ArcGISSignOnHandler.exe
( C:\Program Files\ArcGIS\Pro\bin\ArcGISSignOnHandler.exe )
I can now successfully sign into ArcGIS Pro with Google and everything is working fine.