Unable to add Sentinel 2 Views to ArcGIS Pro

[MWager]

Good afternoon.  For some reason my ArcGIS Pro (2.8.6) will no longer let me add Sentinel 2 Views.  I get the error shown below.  I can add Sentinel 2A with no problem.  I have no problems in Arcmap 10.8.1 and my co-works do not have the same issue.  Any ideas what may be blocking this service in my load of ArcGIS Pro?  Thank you in advance

[JayantaPoddar]

Restart ArcGIS Pro or the system, if necessary.

Give it another try https://sentinel.arcgis.com/arcgis/rest/services/Sentinel2/ImageServer

[MWager]

This started out of the blue a few weeks ago, so many restarts since then.  I have tried adding it to a blank project and existing projects.  I also forgot I have the same issue with NAIP imagery.  Both issues started at the same time.

[JayantaPoddar]

Could you add it from the Catalog Pane > Portal > Living Atlas?

Also check if your logged ArcGIS Online user's credit balance is positive.

[MWager]

I am using the method above to add the Sentinel 2 Views.  I can add Sentinel 2 Level-2A with no problem.  I have plenty of credits since we pull from a very large corporate pool.  I also have no issues loading S2 Views in ArcGIS 10.8.1 or in my ArcGIS Online webapps.  Its just this load of Pro that is having the issue.

[JayantaPoddar]

Ensure all your ArcGIS Applications are closed. Let's try resetting your ArcGIS Pro Application profile. 

[MWager]

Unfortunately that did not work.

[JuditLakatos]

has this been resolved? I am facing the same problem currently. If, you found any workaround, please share 🙂 thanks.