The sign in page does not come, window 10, 11th Generation intel. Would you help to solve my problem.

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01-20-2021 07:13 PM
Manijupadhya
New Contributor II

I download ArcGIS pro 2.7 online, but the sign in page does not come in. It pop up a white blank page and freeze. Would you help to solve my problem.

window 10, 11th Generation intel. 

Intel iRisXe graphic, i7 processor 

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13 Replies
WilliamFrancis3
New Contributor II

I have same problem, on a new Windows 10 updated

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DanPatterson
MVP Frequent Contributor

Were you following these instructions?

Download ArcGIS Pro—ArcGIS Pro | Documentation

What type of license?

ArcGIS Desktop licensing—ArcGIS Pro | Documentation

 


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WilliamFrancis3
New Contributor II

Hi Dan,

 

Yes using an ArcGIS online download as described in the instructions in the first link.

 

Named user license.

 

Thanks for your help

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Manijupadhya
New Contributor II

 

Hi 

I downloaded it from ArcGIS online. I followed all the steps as said. But the problem is still here. Here is how my screen looks like after log in. 

Manijupadhya_0-1611261315932.png

Your help in this regard is highly appreciate

 

Thanks

Manij 

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TomWilliams_06
New Contributor

Hi there,

I'm also having the same issue here. Any help would be appreciated ESRI. 

Thanks

Tom

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DanPatterson
MVP Frequent Contributor

I will flag @JoshBeaton in case there is something wrong or missing with the instructions on that page


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JoshBeaton
Esri Regular Contributor

Thanks @DanPatterson . I have relayed this issue to the internal product teams. Looks the update may be causing this. 

DanPatterson
MVP Frequent Contributor

Thanks @JoshBeaton 


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Manijupadhya
New Contributor II

 Is this an issues related with my machine or ESRI? I can download ARCGIS pro 2.7 from my arcGIS online but the log in page does not show up and it looks like this. 

Manijupadhya_1-1611261666858.png

 

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