Pro will not open

226
2
09-30-2022 08:52 AM
HeatherFay
New Contributor

Pro is not opening for my teammates. It tries to open with a blank screen. We are not able to get into Pro. This just happened for us all yesterday and today. Is there a bug? What is the fix?

0 Kudos
2 Replies
ABishop
MVP Regular Contributor

Try doing a repair by going to uninstall it and then choose repair instead.

Amanda Bishop, GISP
0 Kudos
HeatherFay
New Contributor

This was solved with administrative rights in our organization. Thanks!

 

0 Kudos