Polygon lines and attributes disappearing after editing or drawing.

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03-18-2021 06:34 AM
JuddStattine
New Contributor II

Hello,

I am having an issue with ARCGIS pro.  I have over 100 arcgis files saved onto our server and have been struggling with an issue I cannot figure out.  After opening up a ArcGIS Pro file within 1-10 minutes, every time I draw a new shape line onto the map, the line disappears after a few seconds or minutes.  This usually happens after I "save edits".   Sometimes the line is visible, but I am unable to click and highlight the shape and eventually it will disappear.   For existing shapes already on the map, whenever I edit the vertices or attributes, the edits are reverted back to its previous state.  In order to stop this from happening, I would have to close and reopen ArcGIS Pro so that I can create new or edit the shape.  Everything will be fine, but after a minutes or so the issue would happen again.   I noticed that it barely happens with a fresh new map, but after a while adding multiple growing amounts of drawings, the issue happens quite often.

 

Does anyone know what issue this is and how can I fix it?

 

Update. I have added a video below showing the issue.

https://youtu.be/Z2IzXmcnRSQ

Notce, I try to change 28.00 to 29.00 by editing the attributes, but after being saved, it reverts back to 28.00.  Secondly, when I try adding a few lines, the lines disappear and evidently shows on the attributes tables.  Lastly, when I try to delete the line, it returns after I save.  

 

Uploaded by Julienne Jose on 2021-03-23.
29 Replies
MatthewDriscoll
MVP Alum

Try clearing your cache.  Project Tab -> Options -> Display -> Local cache -> Clear cache.  Also, as others have asked, what is you current version of Pro?  I found this happened a lot in the earlier versions.

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JuddStattine
New Contributor II

I will give this a shot. 

I will update to 2.7.2 however I am very certain it will not help because I have updated twice previously and it did not fix the issue.

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JuddStattine
New Contributor II

Sorry.  None of these has helped. 

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MelissaJankovic
New Contributor II

Woot! This worked for me!

 

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JoeBorgione
MVP Emeritus

My first reaction is to migrate your shapefiles into a geodatabase format, either a local file geodatabase or enterprise geodatabase.

As far as your newly added  features not displaying, it sounds to me like you may have a definition query enabled such that when you add a new feature, the attribute that drives that definition query is not populated correctly. 

See:  https://pro.arcgis.com/en/pro-app/latest/help/mapping/layer-properties/definition-query.htm

That should just about do it....
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JuddStattine
New Contributor II

I will give this a try.

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JuddStattine
New Contributor II

So in case this may help diagnose the issues, I noticed when I copy one ArcGIS file from the server to my desktop I do not have the same issue after it has been opened for a while.  I am not sure whether the file path has anything to do with it.

 

I also comparing to another colleagues computer and mimicked the exact same preferences from the options, but I am still have the same issue.  The other computer does not have that issue

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George_Thompson
Esri Frequent Contributor

I would not recommend editing shape files over a local network. There are quite a few items that could cause that behavior you are experiencing. 

--- George T.
JuddStattine
New Contributor II

I have never had this issue saving on a server before but this started around December of last year.  I have been using this for about 3 years with no related issues until for the last 4 months..   I have two other co-workers who uses the server but are not experiencing what I have

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George_Thompson
Esri Frequent Contributor

It is hard to say why this is happening to you and not others. Could be network timeouts, server / network hiccups, etc. There are lots of "non-GIS" components between your client and the data.

I have seen all of these impact specific users and not others in the same office.

Another test is to see if another user logs in to your workstation, uses ArcGIS Pro to edit the same shape files over the network and see if they get the same behavior. That would let you know if it is machine / client related, potentially user profile related, etc.

--- George T.
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