Periodic prompt to login to ArcGIS Pro

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10-23-2020 05:19 AM
LaurieKurilla1
New Contributor III

I have ArcGIS Pro 2.6.2.   Every now and then when I open ArcGIS I am prompted to login.  Why?  I didn't use the product offline, I didn't log out, I didn't change my password.

It's annoying and time consuming to have to go find my password.

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2 Replies
LukasFalk
Esri Contributor

Hello Laurie, 

When the sign in page appears there should be a check box in the bottom left corner that reads "Sign me in automatically".  Activating this should enable Pro to remember your credentials upon closing and opening the program.  Let me know if you already had this option enabled and your credentials still wont remain.  

I hope this helps!

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LaurieKurilla1
New Contributor III

Thank you. I will try it next time.

Laurie J. Kurilla

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