legend issues. Inverted word spaces for text. "Only show features within map frame" can take excess of 10 mintues to load any basic change

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12-02-2020 07:29 PM
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BrynTownend
New Contributor II

1.) Legend text issue.

Creating a legend for a map layout. When I have created it, all the spaces between words disappear. Adding aditional spaces acts like insert mixed with delete, moving the words on top of each other. This does not occur on all 4 map layouts in the project, only the ones with contours and DEM's even if they are not in the legend

(1st image is the correct formating on the right, v.s. the legend output, 2nd image is the diffrence when 4 extra spaces are added.)

Legend_Space_Issue_1.JPG

Legend_Space_Issue_2.JPG

1.a.) Attempted fix 1: Restart everything.

Attempted fix 2: Create a brand new legend. Result: same as error. 

Attempted fix 3:  Create new layout then new legend. Result: Works sometimes, then occasionally will revert to error. 

Does anyone know how to fix this issue, as it does not appear on all my projects/layouts and seems to randomly appear. 

2.) "Only show features visible in the map extent" destroys projects loading times.

If the "Only show features visible in the map extent" option is selected in the legend properties settings then everything in the Map Layout takes extremely long times to load (Example: 5 min load time to show a single space added to some basic text for a title).

Contours and DEM's make this process vastly worse, however these are uniform across my projects so they can be converted to graphics separately

One work-around that I have had some success with is converting the legend to a graphic. This is however impossible when trying to use a map series. Having this option checked, changes a map series export time from 3 hours to over 14 hours resulting in the project crashing. Since features in the mapseries can vary massivly, I cannot leave all the legend options on. 

Any work-arounds would be greatly appericated as this has been an ongoing issue for over a year. 

 

 

Specs

Current Version: ArcGIS Pro 2.6.3

Computer Hardware Specification: Processor, Intel(R) Core(TM) i9-9900KF CPU @ 3.60GHz 3.60 GHz. RAM: 32GB. SSD: 970EvoPlus. Graphics card: GeForce RTX 2060 SUPER.

Network speed: 900gb download, 450gb upload.

All software is uptodate as of 03/12/2020.

 

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TomBole
Esri Regular Contributor

Hi Bryn, 

Issue #1:

This is likely an issue with the font you are using in the legend and not an issue with the legend itself.  In particular, the Word spacing for the Text symbol could be at 0%.  Here is an example:

Screenshot 2020-11-19 053457.png

If Word spacing is 0& change the value to 100%. This should fix your issue.

Screenshot 2020-11-19 053457.png

Issue 2:

I'm unaware of any specific performance issue regarding the scenario you outline. Map Series (and the dynamic layout elements, such as legends) have many dependencies that effect performance - feature drawing, querying the database or server, calculating new extents and the features within, etc... Troubleshooting such issues without the map/data is very difficult.  Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support.  Or you can use the phone number Robert provided.

Hope this helps, 

Tom

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Robert_LeClair
Esri Frequent Contributor

Bryn - whenever I see strangeness like this, I rename the ESRI folder in my C:\Users\user profile\appdata\local and C:\Users\user profile\appdata\roaming to ESRI_OLD.  Then I restart AGP, open the project and see if this resolved the issue.  Not sure if this will fix the issue you presented but a good start in troubleshooting.

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BrynTownend
New Contributor II

Thanks for the reply Robert. However, what do you mean by "restart AGP"? After a cursory search I am still unclear on it. 

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Robert_LeClair
Esri Frequent Contributor

Sorry for the non-clarity.  Shutdown/close ArcGIS Pro, rename the Esri folders in ../local and ../roaming to Esri_old, then start the ArcGIS Pro application.  Open your existing project and try your workflow again.

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BrynTownend
New Contributor II

Completed that, no impact on the issues sadly.

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Robert_LeClair
Esri Frequent Contributor

Hmmm...might be worth a call to Esri Support Services to see if they can track the issue down.  Their number is 1-888-377-4575 Option 2.  

TomBole
Esri Regular Contributor

Hi Bryn, 

Issue #1:

This is likely an issue with the font you are using in the legend and not an issue with the legend itself.  In particular, the Word spacing for the Text symbol could be at 0%.  Here is an example:

Screenshot 2020-11-19 053457.png

If Word spacing is 0& change the value to 100%. This should fix your issue.

Screenshot 2020-11-19 053457.png

Issue 2:

I'm unaware of any specific performance issue regarding the scenario you outline. Map Series (and the dynamic layout elements, such as legends) have many dependencies that effect performance - feature drawing, querying the database or server, calculating new extents and the features within, etc... Troubleshooting such issues without the map/data is very difficult.  Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support.  Or you can use the phone number Robert provided.

Hope this helps, 

Tom

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BrynTownend
New Contributor II

Thanks for that fix Tom. I'll follow up with ESRI support at some point for issue 2. 

 

Cheers,

Bryn 

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