I am trying to upload a map I georeferenced in ArcGIS Pro into my organization's ArcGIS Online account - using the "Share as a Web Map" option. This way my co-workers can view the maps I create. However, whenever I try to "share as a web map" I get error "00172 There are no credits available".
I know that my organization has a negative credit balance right now, but we should be able to keep using credits because we'll pay off the amount of the negative credits later, and ESRI has never had a problem with that before. Any suggestions?
An image of my map is attached.